Returns & Exchanges
At ArtistGifts, we want you to be completely inspired by your purchase, which is why we offer a 30-day hassle-free return policy for all unused and original condition items. If your selection isn't the perfect fit for your collection, we are here to help with a straightforward exchange or refund process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original gallery packaging to ensure they are protected during transit and include the provided packing slip.
Ship the Item
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our studio team inspects the returned item, we will process your refund or ship your replacement within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
